Att Derek - Mota Software

Dont know if this is any help

If you have a MOTA version 6.00 numbered #24119 up to #24177 and wish to run it on a computer under Windows XP®, you will need to download an updated driver for the hardlock.
To do this, download hldrv32.exe from http://www.aladdin.de/support/hardlock_setup_programme.html
and execute it (double click hldrv32.exe in the download folder ) AFTER installing the MOTA programme
suite from the CD.

If any problems are encountered after you upgrade your computer system to a faster machine, visit the Aladdin site as above and perform the download and upgrade your hardlock driver to the latest version.
We have encountered problems ourselves as speeds have gone from 1GHz to 3GHz in just the last 12 months alone.

FAQ #4
MOTA will not usually work on any PC using a Celeron processor , nor with Winbond chips.

FAQ #5
As from August 2005 MOTA uses a Feitian brand Rockey USB style dongle. This is not suitable for use with a 64bit operating system. We are waiting on the manufacturer to add this ability, so for now we cannot supply MOTA to run on a 64bit computer.

many thanks

how do i know if its a 64 bit

its new a few month ago !

Derek

Do you have the laptop to hand and answer your mobile?



Eddie

im at home now call me will pm you, my mobile does not work at home i can not find your number.

Derek

as its a new pc its almost certainly windows 7 and they are usually supplied with 64 bit windows as it allows more memory to be used than a 32 bit version.

If you have not yet found out then -

Click the Start button then on the right of the start menu Right click "Computer" and left click Properties

about halfway down the properties page under "System" it will say

"System Type: 32 bit operating system" OR "System Type: 64 bit operating system"

If its 64 bit then you cannot make MOTA work on it - at least thats how it was on 3rd August.
There are 32 bit and 64 bit drivers available for the dongle, however MOTA itself will only operate on a 32 bit system.

If thats the case, an email to Ian Williams may help to persuade them into releasing a 64 bit version - iwt@iwt.com.au

Mick

Hi Mick have tried the 32htp thing "but its not working" Ed's has been on the phone phone all night, "trying to help", " But I'm a dead loss.

I have emailed the guy Ian williams and waiting for a responce.

anyway thanks for the support,

I seem to remeber some one asking for an exchange of information, but I can no longer see the post !, anyway "if this could happen on the forum it would be great, mind you looking at all this talk about ch2 d14, octaine and dynamite!!!, I,m sure our formula could be a prime target for pipe bombs and terrorists tuning camps, but its all interesting stuff, I never new about, but does it make us stop and think!.

kind regards Derek

found it and yes its a 32 bit ! so hopfully just a dongle or file issue

thanks Derek

Thats Good

I'd try a new dongle driver next from

http://www.hasp.com/support/hardlock/downloads.aspx


Mick

Hi Mick,


I think we did try that, maybe not unzipped to the right place or done in the wrong order maybe.




Regards



Eddie

Hi Ed & Derek

You can unzip to anywhere you like then just navigate there and double click hldrv32.exe

you may get a message saying the new one is the same as or older than the driver installed

If so go to device manager and delete the Feitian ROCKEY4 drivers, go back and run hldrv32 again

plug in your dongle, it should recognise the device and finish the driver installation.

Mick

Hi Mick,

I think derek did get that that message reference the driver, hopefully that works or he may get an email back from ian williams saying what the problem is.


Kind Regards



Eddie

tried the first part it did actually change something on ht32

but its still the same error. but i can not find the device manager how do i find it.

thanks for all the support.

Derek

Hi Derek

assuming windows 7 and a usb dongle -

click the round start button

type device into the small search box

by the time you have typed about 3 characters you will see Device Manager near the top of the list that appears

Click on Device Manager, then at the bottom of the next list that appears -

Double-Click on Universal Serial Bus controllers

The list will expand to show several devices including Feitian ROCKEY4

Right click Feitian ROCKEY4 and click uninstall - update driver is no good to you as the driver is supplied in an exe file.

Navigate to your downloaded and unzipped driver file hldrv32.exe and double-click to run it again.

follow the prompts and once installed, plug in the dongle - it should be recognised and installation should complete.

good luck!

Mick

hi Mick

so far so good going places on a p.c never benn before ! anmyway got allway through to universal bus bit But all the files are YCB AND HOST CONTROLLERS 2934 to 2939 293a293c etc etc and some with boot USD ROOT hubs
o yes and two
SafeNet Inc, Hardlock key
SafeNet Inc, USB Key
8 OFF USB Root Hubs (that all look the same)

BUT NONE WITH THE SAME NAMES AS fetian rocky.

i can just sence we are getting someware with this are we missing a process

and yes its windows 7

best Regards Derek

Hi Derek

The Safenet drivers are supposed to be replacements for older drivers but it looks like they wont work with Mota

Your best bet is to install the older hldrv32 driver instead which is still available and we know does work.

Right click the Safenet ones and uninstall them.

Make sure you have downloaded and un-zipped hldrv32.zip then run the hldrv32.exe

it should install ok once the other drivers are removed then plug in the dongle.

Mick

where do I find the exe 32 file

hdrv32 yes done that, also removed uninstalled the safnet one#s too, but when I run the others and checked the same they came back again.! what am I doing wrong.

same error 38

help

Derek

OK lets go through a check list

remove dongle

uninstall safenet drivers in Device Manager as before

reboot

click start button

type hldrv32 in the search box

hldrv32.zip which you downloaded earlier should appear in the list

Left click hldrv32.zip (one click) to display the contents of the zip file

Double click hldrv32.exe and follow the prompts - watch out for a message in case there is a problem here

reboot

insert the dongle

I dont think rebooting is strictly necessary but it would do no harm and will sometimes overcome install problems

Mick

hi mick tried all that sure i must be doing it as you say but the same error. ?

thanks hopefullyI will hear from the other guy soon.

regards Derek

It is gonna be something silly, Probably something that can be fixed pretty quickly if the computer is in front of the person helping.



Eddie

i have got feeling "you know"
heared back today fromian williams he

asked for my dongle serial numbers and for disc.

regards derek

Well fingers crossed he know's what it is and can talk you through it.



Regards



Eddie

Hi Derek,


Did you try it on the xp machine in the end?



Eddie

yes it does not work

Derek

Now that is very confusing, when i tried it on my laptop yesterday it ran first time no problem



Eddie

In IT speak, we may have a PICNIC here